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🔐Privacy policy

How App Plaza collects, handles, and processes data of its clients and customers

If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.

Information Clients Provide to Us

We receive and store any information clients enter on the Site, through the Services, or provide to us in any other way. Clients can choose not to provide us with certain information, but then they may not be able to take advantage of many of our features. We use clients’ information for such purposes as responding to their requests for Services, customizing the content they see, communicating with them about our products, and marketing our Services to them.

In order for clients to use all of our features, they must register with us. We require clients’ e-mail addresses and passwords during the registration process.

Further information may be required if clients choose to purchase paid components of the Services, such as credit card and billing information. We uses third party partners for credit card processing who may require and store your credit card and billing information.

E-mail Communications

If a client purchases App Plaza's online tools to collect and analyze user and usage data for its websites, applications, or services, we will communicate with it about the services it purchases by e-mail. Clients consent to receiving such confirmations by e-mail. If clients contact us via e-mail, we may retain a record of their contact information and any information they provide us in their messages to respond to them. We may receive a confirmation when clients open an e-mail from us.

We may also send e-mails with news or promotions. If clients do not want to receive news or promotional e-mail from us, please contact us at privacy@avada.io (this will not affect e-mails related to certain important, legal, or service-related messages such as outage information).

Other Important Information

Your California Privacy Rights

If you are a California resident, California law permits you to request certain information regarding the disclosure of your PII by us and our related companies to third parties for the third parties’ direct marketing purposes. To make such a request, please send your request, by mail or email, to the addresses listed at the end of this policy.

Agents

We employ other companies and people to perform tasks on our behalf and need to share client and End User information with them to provide products and services. Examples include billing, processing payments, providing marketing assistance, and providing customer service. Our agents use the same level of privacy protection as we do. Unless we tell you differently, We does not share, and our agents do not have any right to use, PII collected from our Site and Services beyond what is necessary to assist us.

Business Transfers

In some cases, we may change our ownership or corporate organization, or may choose to buy or sell assets. End User information may be transferred to another entity, its affiliates, or service providers in connection with the transaction. You acknowledge that such transfers may occur, and that App Plaza or its successor organization may continue to use your information as set forth in this policy.

Protection of App Plaza and Others

We may release PII when we in our sole discretion believe in good faith that release is necessary or appropriate to comply with the law, enforce or apply our conditions of use and other agreements, or protect the rights, property, or safety of App Plaza, our employees, our clients, or others. We also may be required to disclose an individual’s PII in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Information Security

App Plaza's account information is protected by a password for your privacy and security as well as other reasonable security measures. We use reasonable safeguards to protect the security of clients’ information during transmission, including by encrypting all of the information clients input. Only employees or agents who need PII to perform a specific job are granted access to it. All of our employees are kept up to date on our privacy and security practices.

While we uses commercially reasonable means to secure information provided to us, we do not guarantee that such information will not be improperly accessed, disclosed, or destroyed by breach of any of our safeguards. Clients and End Users are responsible for the security of their information that is transmitted to us or that is viewed, downloaded, or otherwise accessed when using unencrypted, public or otherwise unsecured networks.

Accessing Information

You are able to access, add to, update, correct, amend, or delete certain information about you, including PII. When you update information, however, we often maintain a copy of the unrevised information in our records. A client may deactivate its App Plaza account by following the deactivation process set forth on the Site. Some information may remain in our records after account deletion. Please contact us at privacy@avada.io if you have questions or concerns about accessing, correcting, or deleting your PII.

EU and Swiss data subjects have a right to access their information. Please see the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield Frameworks section below.

Conditions of Use

Your use of the Site and Services and any possible dispute over privacy are subject to this Privacy Policy and our Terms of Service, including limitations on damages, dispute resolution, and application of New York state law.

International Users (Except for EU and Swiss Data Subjects)

If you use our Websites outside of the United States, you understand and consent to the transfer of your personal information to, and the collection, processing, and storage of your personal information in, the United States and elsewhere. The laws in the U.S. and these countries regarding personal information may be different than the laws of your state or country.

Use of App Plaza's Site by Children

App Plaza's Site is not intended for children under the age of 18. Accordingly, we will not knowingly collect or use any PII from children that we know to be under the age of 18. If we become aware of PII in our database that was collected from a child under 18, we will delete such information.

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield Frameworks

Definitions

For purposes of this section only, the following definitions shall apply:

“Agent” means any third party that collects or uses personal information under the instructions of, and solely for, App Plaza or to which App Plaza discloses personal information for use on Avada’s behalf.

“Personal information” means any information or set of information that identifies or could be used by or on behalf of App Plaza to identify (together with other information) a living individual. Personal information does not include information that is anonymized or aggregated. For the purposes of data received from Switzerland under the Swiss-U.S. privacy shield, personal information also includes ideological views or activities, information on social security measures or administrative or criminal proceedings and sanctions.

“Sensitive information” means any personal information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, information that concerns health or sex life, and information about criminal or administrative proceedings and sanctions.

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield

App Plaza, Inc. participates in and complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from the European Union and Switzerland to the United States, respectively. App Plaza has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.

Principles

Notice: App Plaza receives personal information about individuals in the EEA and Switzerland collected by App Plaza and its clients, and personal information about clients in the EEA and Switzerland. The types of information collected and the uses of that information are described in the privacy policy above.

App Plaza will subject all personal information received via the EU-U.S. and Swiss-U.S. Privacy Shields to these Principles.

Choice: App Plaza will offer individuals the opportunity to choose whether their information is to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. An individual may opt-out of such uses of their personal information by contacting us at the address given below. App Plaza offers an opt-out to individuals whose personal information is disclosed to non-agent third parties. Additionally, App Plaza will not use sensitive personal information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual unless App Plaza has received the individual’s affirmative and explicit consent (opt-in). App Plaza will treat as sensitive any personal information received from a third party where the third party identifies and treats it as sensitive.

Data Integrity: App Plaza will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. App Plaza will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete and current.

Transfers to Agents: App Plaza contracts with third parties who perform business functions on our behalf. App Plaza uses these third parties to assist with activities such as billing, processing payments, providing marketing assistance, and providing customer service. These entities may have access to personal information if needed to perform their functions for App Plaza.

For information received under the Privacy Shield, App Plaza will require its agents to safeguard personal information consistent with this Policy by contract, obligating the agent to provide at least the same level of protection as is required by the Privacy Shield Principles.

Under certain circumstances, App Plaza may bear liability for onward transfers of personal data where its agent processes personal data inconsistent with the Privacy Shield Principles, unless App Plaza proves that it is not responsible for the event giving rise to the damage.

Access and Correction: Upon request, App Plaza will grant individuals reasonable access to personal information that it holds about them. In addition, App Plaza will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete. An individual may request to access their information, or otherwise correct, amend, or delete their information by contacting us at the address given below.

Security: See “Information Security,” above.

Enforcement

App Plaza will conduct compliance audits of its relevant privacy practices to verify adherence to this Policy. Any employee that App Plaza determines is in violation of this policy will be subject to disciplinary action.

App Plaza is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

Dispute Resolution

In compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Principles, App Plaza commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact App Plaza at privacy@avada.io or using the contact information below. App Plaza will investigate and attempt to resolve complaints regarding use and disclosure of personal information by reference to the principles in this policy.

App Plaza has further committed to refer unresolved privacy complaints under the EU-U.S. and Swiss-U.S. Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.

Questions or Concerns

If you have any questions or concerns regarding privacy at App Plaza , please send us a detailed message to privacy@avada.io or to App Plaza at 651 N Broad St, Suite 206, Middletown, DE 19709. Your privacy is important to us and we will make every effort to resolve your concerns.

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